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authorGravatar http://tiker.net/openid/ <Andreas_Klckner@web>2013-05-27 01:41:39 +0000
committerGravatar admin <admin@branchable.com>2013-05-27 01:41:39 +0000
commite36045447d55b8a1fe1b3e41737f2e5a6649f8b0 (patch)
treec3bc76325d76a21c68f07880286aa63f645e444c
parentcdc7b3b1b8822c53d7e701dfd5a833d03322bf4a (diff)
-rw-r--r--doc/bugs/Difficult_to_troubleshoot_XMPP_login_failures.mdwn8
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+### Please describe the problem.
+
+I have a jabber account on `jabber.ccc.de`. When trying to log in to that account, I get "Unable to connect to the Jabber server. Maybe you entered the wrong password? (Error message: AuthenticationFailure)" I've typed the password enough times that I'm relatively certain that I've typed it correctly at least once. It's difficult to see behind this error message. This is the only thing that shows up in the debug log:
+
+ [2013-05-26 21:40:16 EDT] read: host ["-t","SRV","--","_xmpp-client._tcp.jabber.ccc.de"]
+ [2013-05-26 21:40:16 EDT] read: host ["-t","SRV","--","_xmpp-client._tcp.jabber.ccc.de"]
+
+It'd be great if this error were a wee bit more verbose.